Shipdock
HE16,000+ PaketShops

Hermes for Shopify

One of the largest parcel carriers in Germany, part of Otto Group. Through Shipdock you ship from Germany: to PaketShops in Germany and to home addresses in Germany and other European countries.

16 000+
pickup points
1
countries
500 mil.
parcels per year

Hermes delivery options

Offer the delivery method that suits your customers.

Home delivery

Delivery straight to the customer's home or office.

Labels created and printed from Shopify
Tracking number on the Shopify order
Bulk labels for up to 50 orders
Cash on delivery passed to the carrier

Pickup points

Customers choose a pickup point or parcel locker near them, with distance and opening hours.

PaketShop
View pickup points

What you get with the Hermes integration

Pickup point widget

PaketShops in Germany
Search by address, city or postcode
Selected point saved to the Shopify order

Flexible delivery

Delivery changes in the Hermes app
Neighbour delivery
Safe place drop-off

Hermes & Shipdock Features

Powerful integration features for your Shopify store

Hermes label printing

Create Hermes labels through the carrier's API straight from your Shopify orders, one by one or in bulk for up to 50 orders. Labels are PDF files in A6 format or four A6 labels on one A4 sheet, and they can also be created automatically when an order is created or fulfilled. The integration is in beta, so check your first labels carefully. The COD amount and currency come from the Shopify order and are passed to Hermes with the shipment. Extra services include age verification (16+ or 18+), email or SMS alerts for the recipient, and restrictions on neighbour delivery and redirection.

Hermes pickup point widget

Customers pick from the nearest Hermes pickup points in checkout on Shopify Plus, and on the Thank-you and Order-status page on other Shopify plans. Pickup points can be searched by address, city or postcode. The map view needs your own Google Maps API key; the list and search work without it. Pickup points available in Shipdock: Germany.

Hermes API connection

Connect your own Hermes account to Shipdock. Once an order is fulfilled, the tracking number and tracking link are saved to the Shopify order and Shopify sends the shipping email to the customer. Shipdock does not display parcel statuses or send its own tracking notifications. Shipments are cancelled in the carrier's portal, not from the app.

Hermes: available markets

Countries where merchants can use Hermes through Shipdock.

Where Hermes delivers

Destination countries for your parcels.

GermanyAustriaFranceItalySpainNetherlandsBelgiumPolandCzechiaSlovakiaHungaryRomaniaBulgariaCroatiaSloveniaDenmarkSwedenFinlandPortugalGreeceIrelandLuxembourg

How to connect Hermes to Shopify

Three steps and you can start shipping.

1

Get a Hermes account

Contact Hermes Germany.

2

Install Shipdock

From the Shopify App Store.

3

Connect the account

Enter your Hermes credentials.

Why choose Hermes for Shopify

Hermes is one of the largest private parcel services in Europe and a dominant player in the German market. The company was founded in 1972 as part of Otto Group, one of the world's largest retail conglomerates. With more than 50 years of experience in logistics, Hermes has evolved from an internal delivery service for catalog sales to a full-fledged parcel service provider for e-commerce and B2C segment.

Main Advantages

  • Largest private network: More than 17,000 PaketShops in Germany and Austria
  • Flexible delivery: Nachbarschaftszustellung (neighbor delivery) and Ablageort (safe place)
  • 7-day storage period: Ample time to pick up shipments
  • Mobile app: Real-time tracking and delivery changes
  • Stable backing: Part of Otto Group with over 16 billion EUR turnover

Pickup Point Network

Hermes operates the largest private pickup point network in Germany with more than 16,000 PaketShops and another 1,400+ in Austria. PaketShops are located in stores, gas stations, and kiosks with extended opening hours including weekends.

E-commerce Services

Hermes is a pioneer in flexible delivery options. Through the Hermes App, customers can track shipments in real-time, change delivery preferences, and redirect parcels to PaketShops.

Shipdock Integration

The Shipdock integration with Hermes is currently in beta. You connect your own Hermes account, create PDF labels straight from Shopify orders and let customers choose a pickup point. The tracking number and tracking link are saved to the Shopify order. The COD amount and currency come from the Shopify order and are passed to Hermes with the shipment.

Hermes for Shopify FAQ

Hermes has over 16,000 PaketShops in Germany and another 1,400+ in Austria. In Shipdock, customers can choose PaketShops in Germany.

Other carriers in the region

All carriers

Ready to start with Hermes?

Try Shipdock for free and connect your Shopify store to Hermes.

Hermes for Shopify: labels, pickup points and COD | Shipdock